Turn customer signals into growth
Collect NPS and trigger timely, personalized outreach on any customer moment. Replies get routed automatically. Nothing gets dropped.
No credit card required • Setup in minutes
How likely are you to recommend us to a friend?
Real Moments. Real Outcomes.
Responses get missed, customers go quiet, and churn shows up months later. Turn these signals into actions that prevent churn and drive expansion.
Collecting customer feedback made easy
From setup to your first NPS score in minutes.
Add one line of code
Drop in a script tag, send an email, or share a link. You'll be collecting NPS feedback before your coffee gets cold.
Customers respond naturally
One simple question: "How likely are you to recommend us?" Followed by their own words. Takes 30 seconds.
Act on what you learn
See your NPS score in real-time. Detractors trigger instant alerts. Promoters get routed to leave reviews. Every response drives action.
Every critical customer interaction, handled.
An NPS response, a completed onboarding, an approaching renewal — these are the moments where delay costs you revenue and trust. Activated makes sure each one gets a response.
Everything you need to collect feedback
Set up once and collect feedback across every channel automatically.
Set up in 60 seconds
Copy one line of code or send an email. That's it. No developer required, no complex integrations.
Fully automatic
We know the perfect time to ask. Your customers get surveys at exactly the right moment, automatically.
Real conversations
Beautiful surveys that feel natural, not robotic. Your customers will actually want to respond.
Instant insights
See trends at a glance. No data science degree needed. Just clear, actionable information.
Works everywhere
Email, web, SMS, Slack, wherever your customers are. One platform, unlimited channels.
Smart routing
Unhappy customer? We alert your team instantly. Happy customer? Collect that testimonial.
Ask the right question, everywhere
Collect NPS feedback wherever your customers are. Pick one channel or use them all.
Web Widget
One script tag on your site. Your NPS survey appears at the perfect moment, non-intrusive and fully responsive. Zero coding required.
Email Surveys
Customers rate you right in their inbox. No clicks, no redirects. Automated sends at the right time mean higher response rates without lifting a finger.
Direct Links
Share a link anywhere, get NPS feedback instantly. No login required. Perfect for post-purchase, support tickets, or social media.
Loved by teams who listen
Our NPS went from 32 to 58 in 3 months. The sentiment tracking showed exactly what frustrated users. We fixed those issues, and detractors became promoters.
Maya
Product Manager, Cloud Software
Got 50 responses in the first week. The NPS baseline was eye-opening, and the comments told us exactly what to improve. Our repeat purchase rate jumped 18%.
Tom
CEO, E-commerce
We were losing customers but didn't know why. NPS surveys revealed our onboarding was confusing. We simplified it and 30-day retention improved 25%.
Lisa
Director of CX, SaaS Startup
Before this, we guessed at product changes. Now we track NPS after every release. Our roadmap is finally driven by customer feedback, not assumptions.
David
Founder, Health Tech
Start collecting NPS feedback today
Join hundreds of teams who truly understand their customers. One question is all it takes.
No credit card required · 25 responses/month free forever