Slack logo

Slack Integration

Connect Activated with Slack to instantly notify your team when customers leave feedback. Get real-time alerts for new responses, low NPS scores, and critical feedback that needs immediate attention.

Features

Real-time notifications for new NPS responses

Instant alerts for detractor scores (0-6)

Custom channel routing for different feedback types

Rich message formatting with customer details

Direct links to full responses in Activated

Team mentions for urgent feedback

Benefits

Never miss critical feedback from unhappy customers

Enable your entire team to stay connected to customer sentiment

Respond faster to customer issues and concerns

Foster a customer-centric culture across your organization

Reduce response time from hours to minutes

How It Works

1

Connect your Slack workspace to Activated in one click

2

Choose which Slack channels receive notifications

3

Set up custom rules for different types of feedback

4

Start receiving real-time alerts when customers respond

5

Click through to Activated to view full response details

Ready to connect Slack?

Start collecting and analyzing NPS feedback with Slack integration today.

Start Free Trial