Slack Integration
Connect Activated with Slack to instantly notify your team when customers leave feedback. Get real-time alerts for new responses, low NPS scores, and critical feedback that needs immediate attention.
Features
Real-time notifications for new NPS responses
Instant alerts for detractor scores (0-6)
Custom channel routing for different feedback types
Rich message formatting with customer details
Direct links to full responses in Activated
Team mentions for urgent feedback
Benefits
Never miss critical feedback from unhappy customers
Enable your entire team to stay connected to customer sentiment
Respond faster to customer issues and concerns
Foster a customer-centric culture across your organization
Reduce response time from hours to minutes
How It Works
Connect your Slack workspace to Activated in one click
Choose which Slack channels receive notifications
Set up custom rules for different types of feedback
Start receiving real-time alerts when customers respond
Click through to Activated to view full response details
Ready to connect Slack?
Start collecting and analyzing NPS feedback with Slack integration today.
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