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Webhooks Integration

Stream your customer feedback data to any platform in real-time. Build custom integrations, automate workflows, and connect Activated with your existing tech stack using webhooks.

Features

Real-time HTTP notifications when customers respond

Smart filtering by sentiment (promoters, passives, detractors)

Trigger webhooks only for responses with comments

Delighted-compatible payload format for easy migration

Test webhooks before going live

Multiple webhook rules per account

Benefits

Build custom integrations with your internal tools

Automate your customer success workflows

Sync NPS data with your CRM, analytics, or support platforms

No coding required to set up basic webhook rules

Get data exactly when and how you need it

How It Works

1

Create a webhook rule with your target URL

2

Choose which responses trigger the webhook (all, promoters, detractors, etc.)

3

Test your webhook to verify it's working correctly

4

Activate the rule and start receiving real-time HTTP notifications

5

Process the JSON payload in your application or workflow tool

Ready to connect Webhooks?

Start collecting and analyzing NPS feedback with Webhooks integration today.

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